Terms & Conditions

Effective Date: October 2026

Welcome to ON Print. By accessing our website, placing an order, or using our services, you agree to comply with and be bound by the following Terms & Conditions.

1. Custom Orders & Artwork Responsibility
Artwork Quality: Customers are responsible for submitting high-resolution artwork (minimum 300 DPI, vector files, or transparent PNGs). ON Print is not responsible for low print quality, pixelation, or blurriness resulting from low-resolution files provided by the customer.

Color Matching: Due to differences in monitor settings, screen resolutions, and printing processes (DTF, Screen Printing, Sublimation), physical print colors may vary slightly from digital proofs. We do not guarantee 100% exact Pantone color matching unless explicitly agreed upon in writing.

Copyright & Trademark Ownership: The customer warrants that they hold all copyrights, trademarks, or proper licensing for any logos, graphics, or text submitted for printing or embroidery. ON Print assumes no liability for copyright or trademark infringement arising from customer-supplied artwork.

2. Proofing & Approval
Digital proofs may be provided prior to production. Once a proof is approved by the customer (via email, web portal, or text), production begins. ON Print is not liable for errors in spelling, grammar, placement, or design elements that were present in the approved proof.

3. Payment Terms
Full payment is required prior to order processing and production unless custom credit or corporate billing terms have been established.

4. Turnaround & Shipping
Estimated production times begin after final artwork approval and payment confirmation.

ON Print is not liable for shipping delays caused by third-party carriers (UPS, FedEx, USPS), weather disruptions, or incorrect addresses provided by the customer.